Who Operates Zopno

Zopno is operated by ZOPNO Private Limited (CIN: U74909HR2026PTC149745), with its registered office at 703, 7th Floor, Sector 16, MG Road, Palm Court, Industrial Estate, Gurugram – 122007, Haryana, India.

Information We Collect

We collect information you provide directly, such as your name, phone number, email address, and the details you enter while using the app — for example, pickup addresses and scrap details.

We also collect certain information automatically, such as device information, app usage data, and approximate location where you have allowed it, to operate and improve the service.

How We Use Your Information

We use the information we collect to provide and operate the app, schedule and fulfil pickups, process payments, send service updates, and provide customer support. We may also use it to improve our services and keep the app secure.

Sharing of Information

We do not sell your personal information. We may share it with service providers who help us operate the app — for example, payment or logistics partners — when required by law, or with your consent.

Retention and Security

We keep your information only for as long as needed to provide the service or to meet legal obligations. We use reasonable safeguards to protect your information, though no method of transmission or storage is completely secure.

Your Rights and Choices

Depending on where you live, you may have rights to access, correct, or delete your personal information, or to object to certain processing. You can exercise these rights through the options available in the app or by contacting us.

Cookies and Similar Technologies

We may use cookies and similar technologies to remember preferences, understand how the app is used, and improve your experience. You can control cookies through your browser or device settings.

Third-Party Links

The app may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

Children’s Privacy

The app is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes through the app. Your continued use of the service after changes take effect means you accept the updated policy.

Contact Us

If you have any questions about this Privacy Policy, please reach out through the contact options available in the app.